The shower amenities in the bathroom.
The bathroom has to be the only thing I could consider to be Hilton standards at this property. From the bathtub and shower separation as well as the well placed bathroom amenities. Although the suite did not feature a guest bathroom, it was on par with the attention to detail I was looking for.
Other Amenities:
The executive lounge is indeed primitive, with some sunlight shine right into the seating area, it really isn't somewhere comfortable to sit at during an afternoon where the sun is shining fiercely. I didn't get a chance to try their happy hour. I believe they do have a decent spread although the physical environment might be a little off.
There is a what looks like a newly renovated gym facility at the hotel right next to the executive lounge, I was so bumped out about some of their services that I just thought of dropping the idea of writing a review on this unimpressive property, as a result, I did not take any pictures of anything other than the suite I was staying at.
However, as I am typing this review at home, I figured this is exactly the purpose of this website - to tell both the good and bad of my personal experience with hotels and airlines, thus in the future, I assure you that I will give you the 100% experience of each hotel property and airline carrier I encounter.
Bottom Line:
Check In Experience: 5.8/10
Mainly due to the long waiting in line, also due to the fact that lounge check in was unavailable.
Status Recognition: 7.8/10
Very well-received. However, there was no recognition during breakfast.
Staff Experience: 8.1/10
Professional and always response within an acceptable time frame, the young lady working in the lounge spent five minutes of her personal time to cut a kiwi into pieces with a fork for me.
Room Experience: 5.8/10
Spacious but lack comfort and atmosphere.
Overall: 6.87/10
I wouldn't recommend this property unless you have some important business in the city, if you are here for leisure purposes, definitely stay at the other one as this property is more business-travellers-oriented.